Use the Reports and Issues Options (Windows)
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Use the Reports and Issues Options (Windows)
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The last three tabs in the Backblaze settings contain several useful reports that are related to the Backblaze backups.
The Files Scheduled for Backup report displays the files in the queue that are waiting to be uploaded. If a backup is in progress or paused, the full path of each file awaiting upload is listed. If the backup is up-to-date, no files are displayed in the list.
Reports summarizes the file types that are included in the backup. Files that do not fall under the first eight categories are included in the "Other" section.
The Issues report lists the file that cannot be backed up and the reason for the failed backup. If you notice a significant number of files that do not appear to be uploading, this report can be a helpful place to start troubleshooting.
View Reports, Issues, and Files Scheduled for Backup
- Open the Backblaze client Control Panel (Windows).
- Click Settings.
- Select the Files Scheduled for Backup tab to view the backup report.
- Select the Reports tab to view the backup summary.
- Select the Issues tab to view the files that are not backing up.
- Click OK to close the tabs and return to the Control Panel.
Error Messages
The following messages may appear in the Reports tab.
Permanent Bad Permissions
The permissions on the file will not allow Backblaze to read the file for backup. To allow Backblaze to back up your files, ensure that your 'System' user has 'Read' permissions.
Temporary File Busy
The file is open in another program or application. You can either periodically close out of your programs, or you can reboot your computer.
Temporary Drive Unplugged
The file is on an external drive that does not appear to be connected anymore. Plug in the drive and ensure that the drive is not sleeping. For more information about drives, click here.
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