Your Cloud Data, Handled with Care

No—Backblaze does not sell your personal information to third parties.
Data may only be shared when necessary to operate the service (for example, sending emails or providing support) or when required by law.

Your stored files remain private and are not accessed or shared unless you explicitly choose to do so (such as downloading or sharing a file).

Backblaze collects two main types of data:

• Personal information you provide (like email, billing details, and support interactions)
  
  
• Technical and usage data (such as IP address, device info, and activity logs)
  
  

This data is used to:

• Provide and operate services
  
  
• Improve performance and reliability
  
  
• Offer customer support
  
  
• Meet legal obligations
  
  

Backblaze does not use your data beyond what’s necessary to deliver and improve its services.

Backblaze uses multiple layers of protection to keep your data private:

• Encryption during transfer and storage
  
  
• Access controls limiting employee access
  
  
• Mandatory two-factor authentication
  
  
• Secure infrastructure and monitoring
  
  

In many cases, your data is encrypted before it even leaves your device, helping ensure that only you can access it.

Depending on your location, you may have rights to:

• Access your personal data
  
  
• Correct or update your information
  
  
• Request deletion of your data
  
  
• Object to or restrict certain processing
  
  
• Opt out of certain data sharing
  
  

Backblaze provides tools and request forms to help you exercise these rights.

Backblaze stores data in secure data centers and processes personal data in accordance with global privacy frameworks, including GDPR and international data transfer safeguards.

When data is transferred to third parties or across borders, Backblaze applies appropriate protections (such as standard contractual clauses) to maintain privacy and compliance.

You can manage your data by:

• Logging into your account to update or correct information
  
  
• Submitting a privacy request
  
  
• Contacting Backblaze directly for data access or deletion requests
  
  

If you cancel your account, your stored data and backups are deleted within a reasonable timeframe.