Backblaze Cookie Statement
Last updated: February 12, 2020
This Cookie Statement explains how Backblaze Inc., collectively "Backblaze,” "we," and "our," uses cookies and similar technologies to recognize you when you visit our website at https://www.backblaze.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, Backblaze) are called "first party cookies." Cookies set by parties other than the website owner are called "third party cookies." Third party cookies enable third party features or functionality to be provided on or through the website such as advertising, interactive content and analytics. The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Why Do We Use Cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for analytics and other purposes are described in more detail below.
How Can I Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the sections below.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted as noted in the sections below. The means by which you can refuse cookies through your web browser controls varies from browser to browser. You can usually learn how to manage cookies in the browser help, but you can also find information at the following pages: Chrome, Firefox, Opera, Safari, Internet Explorer, and Microsoft Edge.
The specific types of first and third party cookies served through our website, the purposes they perform, and how to opt-out are described in the sections below.
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them.
| Name |
Age |
Description |
Content |
| JSESSIONID |
Session |
JSESSIONID is managed by Tomcat, it is created in each session that the application server has active, is one of the session tracking mechanisms that is used by Servlet API. |
Random string. |
| bz_cluster_num |
99999999 seconds |
Set the cluster_num that associates with the user account. |
A 3 digit string e.g. 000 |
| bz_sso |
Web: Per session. Mobile: 900 seconds |
The json contains the information for other servers to identify the authenticated user. The user is not in the json. |
{
"accountId": ,
"bzgeoloc": ,
"displayName": ,
"email": ,
"emailLang": ,
"hash": ,
"id": ,
"memberOfGroupId": ,
"name": ,
"partnerPays": ,
"personalKeys": {},
"programId": ,
"salt": ,
"timestamp": ,
"version": "2"
} |
| bz_2fv |
604800 seconds |
Depends on whether is turned on, and how long they set to keep it in their auth settings. |
{ "hash": , "salt": , "settings": , "timestamp": , "userId": , "vcode": , "version": } |
| bz_acct_info |
Session |
Depends on whether is turned on, and how long they set to keep it in their auth settings. |
{
"canUserReferFriends": ,
"hasSMSPhoneNumber": ,
"Hash": ,
"isB2Enabled": ,
"isB2SnapshotEnabled": ,
"isComputerEnabled": ,
"isGroupsEnabled": ,
"isInB2Suspend": ,
"salt": ,
"userId": ,
"version":
} |
| bz_acct_auth |
Session |
|
{
"accountId": ,
"apiUrl": ,
"authorizationToken": ,
"downloadUrl": ,
"hash": ,
"minimumPartSize": ,
"salt": ,
"userId": ,
"version":
} |
| bz_auth_token |
Session |
A token referring to the AuthSession on the servers which grants entitlements for the user within the web app. |
e.g. 5_100-06d8f2c0-491a-11ea-b867-77ad4c263364_1581018674433_01921b57_5H-yv7_p6oSH7xOyZEDshfYvJ2.DGjTmZc%3D |
| bz_group_admin |
Session |
Used when a signed in group admin is managing a group member and exists only for that duration then is deleted.
|
{
“version”: ,
“id”: ,
“timestamp”: ,
“salt”: ,
“hash”: ,
“adminEmail”: ,
“adminCluster”: ,
“adminAuthSetting”: ,
“managedUserEmail”:
} |
| bz_group_invite |
9999 seconds |
Used when a user responds to a group invitation and exists only during the signup process then is deleted. This one contains the groupId and a group context parameter that is used to identify information about the group. |
{
“version”: ,
“id”: ,
“timestamp”: ,
“salt”: ,
“hash”: ,
“groupId”: ,
“groupContextParameter:
} |
| bz_br_hguid |
Session |
Buy restore hguid |
Hguid or bucket id |
| bz_br_invnum |
Session |
From AccountBillingManager, a number to associate with the purchase. |
Number |
| bz_br_method |
Session |
Buy restore/snapshot method |
usbflashkey |
| bz_br_price |
Session |
Price |
Number |
| bz_br_product |
Session |
Which product buying the drive for. |
snapshot or restore |
| bz_br_rid |
Session |
Unique id for the snapshot/restore. |
|
| bz_br_salt |
Session |
Salt for the br cookie values. |
|
| bz_br_selectedtotal |
Session |
Total amount of purchase. |
|
| bz_br_timestamp |
Session |
Current time in millis when cookies are created. |
|
| bz_br_token |
Session |
Generated token from parameters. |
|
| bz_br_treeserver |
Session |
Server the purchase originated from |
|
| bz_cookie_consent |
Session |
Records whether or not someone has given "consent" to our cookie policy. |
True/False |
| bz_country_code |
Session |
Records the geoip lookup value for the users IP address. |
Country Code |
| fileDownload |
Session |
|
|
| bz_groups_api_url |
Session |
Contains the url that needs to be used for all api call for groups |
A string in the form of https%3A%2F%2Fgroupsapi.backblaze.xyz |
Performance and Functionality Cookies
These cookies are all first party cookies and are used to enhance the performance and functionality of our website but are non-essential to its use. However, without these cookies, certain functionality like your log in details being remembered may become unavailable. If you wish to refuse or delete these cookies you may do so using the instructions provided in the section above: "How can I control cookies?" Refusing or deleting these cookies may cause unusual or unexpected behavior on the website, if you decide to contact Backblaze support, please let them know you have refused or deleted these cookies—thank you.
| Name |
Age |
Description |
Content |
| bz_referrer_id |
99999999 seconds |
Used to keep track the Backblaze user who refers their friends to sign up Backblaze account in the refer-a-friend program. |
A 6 alphanumeric string. |
| bz_billing_partner_id |
99999999 seconds |
Used to keep track the Backblaze affiliate or ad code who brings customers to sign up Backblaze account. |
e.g. afxxxx or adxxxx |
| last_hguid_key |
Session |
Used to keep track the last browsed hguid in View/Restore page. |
A 24 alphanumeric string |
| bzlasthguid |
Session |
Used to keep track the last browsed hguid in View/Restore page. |
A 24 alphanumeric string |
| enforced_fix_your_billing |
Session |
Used to redirect the user to the fix_your_billing page when the user has billing problems. |
The string “enforced” |
| bzsignedin |
Session |
Set to “true” when a user is signed in. |
“True” or “false” |
| bz_hopto |
Session |
Used to redirect to after the user logs in. |
|
| selectedSourceType |
Session |
Documentation highlighting functionality |
|
| highLightPref |
Session |
Documentation highlighting functionality |
|
| itiAutoCountry |
Session |
|
|
Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.
| Name |
Vendor |
Age |
Description |
Content |
| optimizelyBuckets |
Optimizely |
10 years |
Records the Optimizely Classic variation that the visitor has seen for each experiment. This allows us to deliver a consistent experience on successive page loads. |
"138754098" |
| optimizelyEndUserId |
Optimizely |
10 years |
Stores a visitor's unique Optimizely identifier, for both Optimizely Classic and Optimizely X Web. It's a combination of a timestamp and random number. No other information about you or your visitors is stored inside. |
oeu1383924r0.504 |
| optimizelySegments |
Optimizely |
10 years |
Persists the visitor's Optimizely Classic segments: browser, campaign, mobile, source type, and any custom dimensions that you may have configured. This allows us to ensure persistence of segment membership, which improves the accuracy of segmented results. |
139230617 |
| __hstc |
Hubspot |
2 years |
Hubspot cookie for tracking visitors. |
It contains: the domain, Hubspot utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) |
| hubspotutk |
Hubspot |
Session |
This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. |
Random string |
| __hssc |
Hubspot |
30 min |
"Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.
(Expires: 30 min)" |
|
| __hssrc |
Hubspot |
Session |
Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. |
|
| __hs_opt_out |
Hubspot |
2 years |
This cookie is used by theopt-in privacy policyto remember not to ask the user to accept cookies again. This cookie is set when you give users the choice toopt out of cookies. |
|
| __hs_do_not_track |
Hubspot |
2 years |
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different fromopting out of cookies, which still allows anonymized information to be sent to HubSpot. |
|
| __hs_testcookie |
Hubspot |
Session |
This cookie used to test whether the visitor has support for cookies enabled. |
|
| bz_gclid |
Google |
99999999 seconds |
It is Google Click Identifier Id. Used to keep track which Google campaign that brings us the customer. |
|
| uuid2 |
AppNexus |
|
Appnexus customization cookie. |
|
| anj |
AppNexus |
|
Appnexus customization cookie. |
|
| sess |
AppNexus |
|
Appnexus customization cookie. |
|
| uid |
AddThis |
|
Addthis customization cookie. |
|
| cw_id |
AddThis |
|
Addthis customization cookie. |
|
| pdv |
AddThis |
|
Addthis customization cookie. |
|
| _gid |
Google Analytics |
|
Google Analytics customization cookie. |
|
| _ga |
Google Analytics |
|
Google Analytics customization cookie. |
|
| __cfduid |
Cloudflare |
|
Cloudflare customization cookie. |
|
| SID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| SID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| SSID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| APISID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| SAPISID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| SIDCC |
Google Analytics |
|
Google Analytics customization cookie. |
|
| 1P_JAR |
Google Analytics |
|
Google Analytics customization cookie. |
|
| HSID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| NID |
Google Analytics |
|
Google Analytics customization cookie. |
|
| _hjIncludedInSample |
HotJar |
|
Hotjar customization cookie. |
|
| _adroll_fpc |
NextRoll |
|
Website optimization |
|
| _ar_v4 |
NextRoll |
|
Website optimization |
|
The opt out process for analytics and customization cookies
Advertising Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Our website does not utilize advertising cookies as defined above.
Social Networking Cookies
These cookies are used to enable you to share pages and content that you find interesting on our website through third party social networking and other websites. These cookies may also be used for advertising purposes too.
| Name |
Vendor |
Age |
Description |
Content |
| fr |
Facebook |
3 months |
Facebook customization cookie. |
|
To adjust your Facebook cookie preferences, please visit: https://www.facebook.com/policies/cookies.
Additional Information
How often will you update this Cookie Statement?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Statement indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at privacy@backblaze.com.
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