Server Spring Cleaning

Maintenance

When we started Backblaze almost four years ago, we signed a one-year lease on a half cabinet in a data center. At the time that seemed like a fairly significant commitment. Over the years we grew very quickly, adding cabinet after cabinet.

As such, we signed up for a large space with fantastic room for expansion and have been growing into it. However, we never moved out of the original space that has a few cabinets. We decided to now make the move—a bit of spring cleaning in the winter.

What this means is that you may notice some outages. Our plan is:

  • Some rolling maintenance for a couple days during which a small percentage of users will not always be backing up. The Backblaze Control Panel will say “Computer Offline” because it is not able to connect to our servers. In the future, we will update the Backblaze Control Panel so that it will differentiate between offline and maintenance.
  • A maintenance of about two hours on Thursday afternoon and one of about four hours that will likely take place this weekend, during which parts of our website will not be available. Computers that are already backing up will continue to backup during this time until they stop backing up or lose an internet connection. However, the ability to sign in, purchase, add new computers, or request files for restore will be unavailable.

Your backed up files will be safe and your computer will automatically resume backing up as soon as the service is restored without any interaction from you.

If you would like to stay up to date with the maintenance, we will post additional notifications on our Backblaze Twitter account.

Thank you for being patient with us during this time.

About Gleb Budman

Gleb Budman is a co-founder and has served as our chief executive officer since 2007, guiding the business from its inception in a Palo Alto apartment to a company serving customers in more than 175 countries with over an exabyte of data under management. Gleb has served as a member of our board of directors since 2009 and as chairperson since January 2021. Prior to Backblaze, Gleb was the senior director of product management at SonicWall and the vice president of products at MailFrontier, which was acquired by SonicWall. Before that, he served in a senior position at Kendara, which was acquired by Excite@Home, and previously founded and successfully exited two other startup companies.