On Wednesday, April 5, 2023, at 8:00 a.m. PT (4:00 p.m. UTC), we’ll be performing planned maintenance on a data center in our U.S. West data region. We expect the work to take up to eight hours. During the window, we do not anticipate any service impacts outside of what customers typically experience during our standard scheduled maintenance. The maintenance is only being performed in one data center in the U.S. West data region. Customers with data stored in this region should see minimal to no impact beyond what is listed below.
Learn More On Our Status Page
Real-time updates on this planned maintenance window as well as general status updates will be shared on our new status page.
Most services, including Computer Backup uploads and most B2 Cloud Storage operations (i.e., uploads, downloads, listing, key creation) will function normally. Within the maintenance window, some customers may experience interruptions of up to eight hours in the following areas:
Web Interface:
- Website sign-in
Computer Backup:
- Data restore and recovery (requires website sign-in)
- Backups may sleep temporarily when starting a new session
- Sign-in via installers, downloader apps, and mobile apps
B2 Cloud Storage:
- Bucket creation, deletion, and updating via API
- B2 Snapshot creation (requires website sign-in)
If timing or impacts change materially—which we do not expect to occur—we will endeavor to offer updates on the Status Page and on our social media channels. If you experience any interruptions not listed above or experience interruptions beyond the expended completion time (4:00 p.m. PT, 12:00 a.m. UTC), you can contact our Support Team through the Help page.
