Growing into the Role: A Tuberspective into the Greenest Member of Support
We’d like to introduce you to the newest member of the Tech Support crew, KC3. (To be clear, his name is KC, but we already have two Casey’s!)
This lil’ spud is a real go-getter. Although not yet answering tickets or eye deep in support chats, he brings a real spark of life to the team. Brought on by an existing Support Tech, Dan, with a recommendation from one of our Physical Media Techs, JC, we knew KC3 would dig right in and get dirty, working alongside everyone else.
To be candid, he did have to be carried initially, but once he’d been with us a couple of weeks, he really set down roots. Since then, he has been invaluable to other teams as well!
As is customary for all new hires, he had to do “The Questionnaire”!
Backblaze: What is your Backblaze title?
KC3: “ . . . ”
B: How Prestigious. For entry-level? Wow. Where are you originally from?
KC3: “ . . . ”
B: Real strong roots there. Nice! What attracted you to Backblaze?
KC3: “ . . . ”
B: We appreciate that. What do you expect to learn while being at Backblaze?
KC3: “ . . . ”
B: Lofty goals indeed. Where else have you worked?
KC3: “ . . . ”
B: Started at ground level, how industrious! Where did you go to school?
KC3: “ . . . ”
B: Ivy league, neat! What’s your dream job?
KC3: “ . . . ”
B: Such noble aspirations. Of what achievements are you most proud?
KC3: “ . . . ”
B: That’s so sweet. Why do you like certain things?
KC3: “ . . . ”
B: How insightful! Favorite place you’ve traveled?
KC3: “ . . . ”
B: That’s fairly far afield, sounds fun. Favorite hobby?
KC3: “ . . . ”
B: That’s a hot scene, I could see hopping from place to place. Favorite food?
KC3: “ . . . ”
B: Sorry, we won’t bring it up again. Star Trek or Star Wars?
KC3: “ . . . ”
B: Wise choice, considering the split in the office already. Coke or Pepsi?
KC3: “ . . . ”
B: No, no, vodka is an acceptable answer. Anything else you’d like to tell us?
KC3: “ . . . ”
B: Deep. We look forward to you applying that salt-of-the-earth wisdom to your tasks!
Although not a-peeling during his first few days, he has unequivocally grown over the last few weeks. So much so that he has even risen to a spudvisory role—keeping an even tone and demeanor, even when engaged in difficult conversations.
Thanks for joining the team, KC3. We look forward to you continually rising to the challenge, reaching higher and higher with your perfectly starched attire!
