Lost Computer?

Use 'Locate My Computer' to get it back!

Many Ways To Find Your Data

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Recover Data

As an online backup service, Backblaze can recover all your backed up data automatically.

Computer located on map

Map Your Computer

Backblaze maps your computer's location—updated hourly.

Company building

Identify the ISP

Backblaze will report the ISP your computer is using. This helps you or the police determine the location of your laptop.

Earth with arrows

Find Your IP Address

Backblaze reports the network address your computer is using. ISPs know the physical address of their IP addresses.

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See Recent Backed Up Files

Thief using your computer? Backblaze can show you photos, music, movies, or other files to help identify them.

Computer icon with Backblaze logo on screen

Get It Back

Backblaze provides you the details the police can use to investigate and recover your stolen computer.

Sign In to Locate Your Computer

How to Find Your Lost Computer

Sign in to your Backblaze account and select ‘Locate My Computer.’ Make sure Mapping is turned on and Backblaze has location services turned on in your OS. Tap ‘Map This’ to see where your computer last reported its location.

Sign in to Locate Your Computer

FAQ

How can Backblaze recover my data or show me recently backed up files?

Backblaze is an online backup service that backs up all your data automatically over the internet for $7 per month with unlimited storage. At any moment you can access or restore any lost files.

How does Backblaze know where my computer is located?

If your computer uses WiFi, the Backblaze application can see the identifier of the WiFi networks available to the computer. Backblaze then cross-references the WiFi network identifier against a location database.

Can Backblaze always map my computer?

In order to map your computer, the Backblaze application needs to have been installed, running, and connected to the internet. Also, your computer needs to have WiFi enabled and be close enough to a WiFi network for your computer to see it.

Where do I see all this information?

Simply sign-in to your account and click the Locate My Computer tab on the left.

Can I opt-out of having mapping data collected?

Yes, you can simply visit the Locate My Computer page and click “Turn Off” at the top of the page. This will turn off collection of WiFi access point data for all computers within your account.

Is my privacy protected?

Yes. If you have mapping turned on, the WiFi access point data will be encrypted on your computer, then sent over an encrypted connection, and stored encrypted. Furthermore, if you choose to use the Backblaze Private Key option, you will be prompted for your Private Key in order to access the map. (Please do not forget your Private Key! Without the Private Key, nobody on Earth can get your backed up data or your location information: not Backblaze, the US Government, or anyone else.)

Version Pricing History

Every Backblaze Computer Backup account comes with 30 days of Version History with the option to enable One Year Extended Version History for free. If you need more than one year worth of data history protection, you can upgrade to Forever for even more peace of mind.

30 days

Included with Backblaze

You can restore older versions or deleted files for 30 days.

1 year

Enable for free

You can restore older versions or deleted files for one year.

Forever

$0.006/GB per month for files older than one year

Restore old versions or deleted files forever.

Lost Computer

+ Backblaze Case Studies

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